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case study

Leading Industrial Service Provider

Management of business transformation

Challenge

The customer, a leading nuclear power plant operator, faced significant challenges in efficiently managing the decommissioning of nuclear power plants and the disposal of nuclear waste. Their existing processes were largely manual, paper-based, and lacked a cohesive digital strategy. This resulted in slow and cumbersome waste management procedures, frequent coordination issues with waste producers, authorities, and inspection bodies, and difficulties in ensuring process conformity and adherence to regulatory standards. The customer recognized the need for a comprehensive solution to digitize and streamline their nuclear waste management and disposal processes to achieve greater efficiency, cost savings, and process compliance.

Key Benefits and Results after implementing Q-Portal

1. Digital Transformation of Nuclear Waste Management

Q-Portal facilitated a comprehensive digital transformation of the customer’s nuclear waste management and disposal processes. By integrating digital tools and technologies, the entire disposal campaign/disposal measure workflow was standardized, allowing for a more efficient and transparent approach. Test steps, protocols, and checklists were digitized according to a well-defined flow chart, ensuring consistency and accuracy throughout the process.

2. Streamlined Coordination and Communication

With Q-Portal’s workflow-supported coordination features, waste producers, authorities, and inspection bodies were seamlessly connected. This streamlined communication and coordination led to quicker responses, reduced delays, and improved collaboration between all stakeholders involved in the waste management process. As a result, the customer experienced enhanced overall efficiency and a significant reduction in administrative bottlenecks.

3. Increased Organizational Maturity through Digitalization

The implementation of Q-Portal led to a substantial increase in the customer’s organizational maturity concerning nuclear waste management. With digitalization, the customer gained better insights into their processes, enabling them to identify areas for improvement and optimization. This newfound maturity resulted in enhanced decision-making capabilities and a proactive approach to challenges in waste management and disposal.

4. Speeding up Process Efficiency

Q-Portal’s digitized processes allowed for more rapid execution of waste management tasks. The automation of various steps reduced manual intervention and minimized errors, resulting in a remarkable 30% increase in process efficiency. The customer witnessed quicker completion of disposal campaigns and measures, leading to significant time savings and increased productivity.

5. Safeguarding and Proof of Process Conformity

With Q-Portal’s robust tracking and documentation features, the customer achieved improved process conformity and adherence to regulatory standards. Detailed records of each step in the waste management process were securely stored, providing auditable proof of compliance. This helped the customer confidently demonstrate their commitment to safety and regulatory requirements during inspections and audits.

6. Cost Savings for External Services

By optimizing and automating their waste management processes, the customer realized cost savings of over 10% for external services. The reduction in manual efforts, streamlined workflows, and improved coordination led to lower operational costs and minimized the need for outsourcing certain tasks.

Conclusion

The successful implementation of Q-Portal brought about a remarkable digital transformation in the customer’s nuclear waste management and disposal practices. The software solution enabled the customer to overcome the challenges they faced, achieve higher process efficiency, and ensure process conformity while generating substantial cost savings. With Q-Portal’s support, the customer’s business underwent a significant positive transformation, setting new industry standards for nuclear waste management and disposal practices.